How we obtain and use personal information We keep the name, company name, email address and delivery address of past customers, which was obtained when that customer placed an order with the company. We use this information to manage our ordering system so that we do not have to keep entering the same information when customers make repeat orders. We need this information so that an order can be processed and delivered in the course of the business. We use this information to send emails to past customers giving news about the company and to promote our products. We also ask for a copy of the licence the customer will have for trading as a firearms dealer. As a member of the Gun Trade Association, we also have a list of names, company names, email address and postal address for all the members of the Gun Trade Association. We use the email addresses to send information that will be of interest to Gun Trade Association members. We give customers the option to pay using their credit card via a link to the WorldPay website. We do not have access to any credit/debit card details. Sharing information We do not share any information that we have about person or organisation, unless we think that person or organisation would welcome those details being passed on. (For example, someone asks us who can spray paint a rifle stock and so we pass on the details of a company that spray paints rifle stocks.) How long do we keep data Data is kept as long as possible unless: An individual or organisation asks us to remove the data pertaining to them. A recipient of our email marketing replies with an 'unsubscribe' message. Security All personal and corporate data is kept electronically in files or folders on the server computers of our Internet Service Provider (UK Fast). The files and folders are password protected. The CGI programs the company uses to access the data are also password protected. Only administration staff who need access to this data have the necessary passwords. Credit (or debit) card information The company offers a choice to be paid by credit (or debit) card. This is done by sending a link to the customer by email to the Worldpay website and it is Worldpay who then process the card information. The company never sees any credit card data, nor does it store any card data. Cookies and use of our website The company's website www.bbt.scot does not use cookies. Accuracy of personal information Customers are requested to provide their name, address and email address at the time an order is placed. Customers are asked to check and confirm this information before the order is processed. For repeat customers who may reasonably assume we have the necessary information on record, they are also asked to check the current information held on record to ensure it is still correct. However, the personal information given for any previous order by the same customer (which was confirmed as correct at the time) continues to be kept. Contact us For any requests to erase, correct, restrict how we use personal data, or find out what data we hold, please email info@bbt.scot or write to: Border Ballistics Technologies Ltd., The Green Barn, Newcastleton, TD9 0SN. Changes This policy will be kept under regular review. This policy was last updated on 22 April 2022.